Types of Cash Advance Lenders
Business Models
There are two cash advance business models, each serving different
demographic marketings.
- Mono-Line Operator – single product
storefront that typically offers only payday advances. This is
the most rapidly growing and is characterised by the lowest average
losses due ot more active client service relationships and collections
programs, as well as clients that fit in a relatively higher income
level demographic.
- Multi-Line Operator – engaged in check
cashing, small loans, pawn load and payday loan. Higher losses
relate to less focus and targeting lower income demographic.
The differences also arise due to regulatory frameworks. For Standard
[non-bank] operations, funds are advance directly by the operator
to a client and the loan is backed by a direct debit. This significantly
lowers the losses related to cheques.
Bank Agency Models
In this business model, the operator partners with a bank and acts
as a “marketing and servicing” agent that solicits the
clients and forwards an application to the bank for approval solely
by the bank. Upon approval by the bank, funds are disbursed to the
borrower. In both cases, the operator is the servicer and collector.
In the public policy arena, the issue of cost has been debated
and the camps are polarised.
The general cost of a payday loan is between $15 and $17 per $100
loaned for approximately 14 days. This sounds high to many who do
not appreciate the costs of the marketing, delivery and servicing/collection
of the product.

Those in the business are required to maintain storefront operations,
market their services and service and collect loans.
Compare the cost of the ability of a consumer to pay $17 for a
$100 loan versus paying $25 to $28 for a bounced $100 cheque. The
bank expects the cheque to be made good the next day, the payday
lender allows for a10-14 days period.
The most important issue affecting the bank-agency model was the
recent release of the FDIC Guidelines for state banks participating
in making payday loans. This included capital requirements, reserve
and loss requirements, evaluation of intangible bank risks and record
keeping and accounting issues. Whilst this will not prevent all
banks from entering the industry it will prevent many.
Banks generally enter the sector though the purchase of an industry
operator.
Main Concerns
Legislation and other product offerings and expanded services to
the consumer. We expect the next leg of the evolution to include
additional product offerings and expanded services to the consumer/
the over 15,000 storefronts could become branch bank for the under-banked
tomorrow.
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